1. Introduction
JoonMS Computer Systems & Communication Equipment Software Trading Co LLC ("Company", "We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our mobile application, JoonMS ("Application"), and our services ("Services"), including hardware sales.
2. Data Collection and Usage
2.1 Information We Collect
- Personal Information: When you register for an account, purchase hardware, or use our Services, we may collect personal information such as your name, email address, phone number, shipping address, payment information, and any other information you provide.
- Usage Data: We collect data on how you interact with our Application, Services, and hardware, including IP addresses, browser types, pages viewed, and other usage statistics.
2.2 How We Use Your Information
- Service Delivery: To provide, maintain, and improve our Application, Services, and hardware.
- Order Fulfillment: To process and fulfill your orders for hardware and provide customer support.
- Communication: To communicate with you, including sending updates, security alerts, and support messages.
- Personalization: To personalize your experience with our Services and tailor content to your preferences.
3. Data Sharing and Disclosure
3.1 Third-Party Services
We do not share your personal data with third-party services without your explicit consent, except as required by law. This includes not publishing or sharing consumer data without consent.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). The Company abides by the laws of the country in which it operates, including IT laws governing data privacy and security. We reserve the right to transfer data to government authorities upon proper submission through legal and official channels as per the country's governing laws.
4. Data Security
We employ reasonable measures to protect the security of your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Child Safety and Age Restrictions
5.1 Age Restriction
Our Services are intended for users who are at least 18 years old. By using the Service, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use the Service. We reserve the right to terminate your account if it is discovered that you are under 18 years of age.
5.2 Child Safety
- Prohibited Actions: You may not post, upload, share, or distribute any content that depicts, promotes, or glorifies child abuse, child exploitation, or any form of child endangerment. You are strictly prohibited from using our Service to engage in any activity that involves the sexual, physical, or emotional abuse of children.
- Reporting and Enforcement: If you encounter any content or activity on our Service that you believe violates this Child Safety Policy, please report it immediately to our support team at info@joonms.com. We will promptly investigate all reports of child abuse or exploitation. Users found to be in violation of this policy will be subject to immediate termination of their accounts and may be reported to relevant law enforcement authorities.
- Cooperation with Authorities: We cooperate fully with law enforcement agencies in their efforts to investigate and prosecute child abuse and exploitation. This includes preserving evidence, providing information about suspected offenders, and complying with legal requests.
- Education and Awareness: We are committed to raising awareness about the importance of protecting children from abuse and exploitation. We provide resources and support to help users recognize and report child abuse.
6. Prohibited Content and Activities Using AI
6.1 Prohibited AI-Generated Content
- Violent Content: Content that depicts or promotes violence or harm against individuals or groups is strictly prohibited.
- Hate Speech: Content that promotes hate or violence against people based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics is not allowed.
- Misinformation: AI-generated content that spreads false information, including misinformation related to health, safety, and elections, is prohibited.
6.2 Prohibited AI Activities
- Automated Harassment: Using AI to harass, bully, or intimidate individuals or groups is strictly forbidden.
- Deepfakes and Manipulated Media: Creating and distributing manipulated media (e.g., deepfakes) intended to deceive or mislead viewers is not allowed.
- Unauthorized Data Collection: Using AI to collect personal data from users without their explicit consent is prohibited.
7. Hardware Sales
7.1 Order Processing and Fulfillment
- Order Information: When you purchase hardware from us, we collect the necessary information to process your order, including your name, shipping address, billing address, and payment information.
- Shipping and Delivery: We use the provided information to ship your order to the specified address and to communicate with you about your order status.
7.2 Warranty and Support
- Warranty Information: Information related to the warranty of your purchased hardware is recorded and maintained to provide support and service as needed.
- Customer Support: We may collect additional information from you when you contact customer support to resolve any issues or inquiries related to your hardware purchase.
8. Your Rights
You have the right to access, correct, or delete your personal data. You can manage your information through your account settings or by contacting us directly.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@joonms.com.